Trouble Shooting: Email Account Quota Exceeded

It is often useful to access your email in more than one location, ie from work or home but you may want to store your emails in a central location and only download them in one place. Most email clients will allow you to read emails and leave a copy on the server to be downloaded from different computers and laptops etc. So in the Advanced email settings you can choose to Leave a copy of the messages on the server by ticking a check box. If all your machines are set to Leave a copy of the messages on the server your email disk quota will become exceeded which will result in sender’s emails being bounced back as there is not enough room to receive the emails and store them on your mail server.

Choose your e-mail software – there may be slight variations to these instructions depending on which version of the software you are running. E.g. it may state in the instructions to look for Settings but your version may use ‘Properties’.  Here is a basic guide to Microsoft Outlook and Windows Live Mail

Open Microsoft Outlook

Tools Menu
Choose Accounts

Open Windows Live Mail

Right Click on the email account
Choose Properties

Email settings for downloading messages from your email web server

Check your email Advanced Settings

… then

Choose More Settings

And the Advanced Tab

Ensure Leave a copy of the messages on the server is UNCHECKED

his will ensure your mail is downloaded from the server and your email disk quota is never exceeded. Your emails can be stored within your email client.

Remember:

You probably only want one machine that will download and remove the emails from the mail server. All other machines should have this checkbox ticked.

Open Microsoft Outlook

Tools Menu
Choose Accounts

Open Windows Live Mail

Right Click on the email account
Choose Properties

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